Help & FAQ

Online Ads

How do I place an ad on Horse & Hound?

Horse & Hound: Click "Place an advert" on the Horse & Hound Horses for Sale website to start posting an ad online. Include as much information as possible along with your contact information. You will then be prompted to create a password or to enter your existing password if you have placed an online advert before. Verify your details and continue to place your advert online immediately. You will be sent an email notifying you when your advert is live online.

Do I have to register to place an online ad?

Horse & Hound: Yes. We need to be able to communicate with you if you are placing an advert on Horse & Hound. Registration is quick, easy and free. Registering with us also gives you access to special features, including:
1. Sellers can place online adverts for horses and equestrian products that are seen by thousands of potential buyers on Horse & Hound.
2. Sellers may cancel ads online at any time. If you provided your e-mail address when placing an advert, you will receive an e-mail reminder when your ad is about to expire.
3. Buyers have access to a personal online clipboard where they can save ads and searches.
4. Buyers can also set up automated search alerts via email. Once you set up the criteria, we’ll send you notices whenever there are new listings that match what you’re looking for.
5. Registered members may also participate in online promotions, and are entitled to receive e-mail updates on the latest developments.

How do I make changes to my online advert?

Horse & Hound: To make changes to your advert, log into your Horse & Hound account and then click on ‘My Adverts’ which you’ll find under the ‘My Profile’ tab . Select your ad and click ‘Edit’. Make any desired changes, including adding videos and photos and don’t forget to save!

How long does it take for a new advert to show up?

Horse & Hound: All ads submitted online will go live on our site within 15 to 20 minutes.

I have sold my item, but I can't remove it from the website. What should I do?

Horse & Hound: You can easily mark your advert as sold. Go to My Adverts, and select 'Mark Advert as Sold' on the sold advert. Please email to remove your advert.

How do I filter and refine my search results to find exactly what I am looking for?

Horse & Hound: To begin your search enter your postcode and search radius in the ‘postcode’ and ‘distance’ boxes on the homepage. From here you’ll be taken to a page of adverts available in your search radius. 
From here you can narrow your search by price, age and lots of other options which should help narrow down your search to find exactly what you’re looking for. 

What is your refund policy?

Horse & Hound: Please be sure to pay extra attention when creating your advert. Horse & Hound is not responsible for user errors. If you make a mistake when creating your ad, you can still edit it by logging into your account and going to the 'My Ads' tab. We will not issue refunds for cancelled ads. It is your responsibility to review the ad for all errors and mistakes before placing it on our website. If you have any trouble during the ad placement process or just general questions, please email us

Is my credit card safe?

Horse & Hound: Security is one of our top priorities. When you submit sensitive information like your credit card number via our website, your information is protected both online and offline. It is encrypted and protected with the best encryption software currently available in the industry - SSL. We use the highest level of encryption of SSL currently available to ensure your information remains safe.

Site Features

What is an email alert?

Horse & Hound: You can subscribe to email alerts to receive new listings in your email based on your search criteria. For example, if you are interested in a specific breed of horse, you can sign up for an email alert which will send you any new adverts for horses of that breed. This is a great way to hear about the latest ads on Horse & Hound.

Print Ads

Who should I contact to place an advert in a magazine?

Horse & Hound: You can book adverts for both online and the magazine through the online booking system.

When is your deadline to book an advert in a magazine?

Horse & Hound: All horses for sale adverts include a free print advert in one issue of Horse & Hound magazine. If you need additional help or would like to speak to our customer service team about placing an advert in the magazine please call 01252 555045 or email Our print deadline depends on the magazine you would like your ad to appear in.

Trust & Safety

Am I buying horses or products from Horse & Hound?

Horse & Hound: No. Horse & Hound is an online and print advertising media that brings buyers and sellers together. Horse & Hound does not own or sell any of the horses or products that are advertised.

What do I do if I see a suspicious or offensive advert on Horse & Hound?

Horse & Hound: Please report the advert so that it can be reviewed and removed by our team. When you click "Report," you will be asked to enter your email address and a brief description of the abuse involved. Types of abuse include: fraudulent ads intended to scam users, illegal/obscene/discriminatory or any inappropriate content, copyright infringement, spam, or any other listings that violate our Terms & Conditions.